Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Autumn Wave LLC. The collective work includes works that are licensed to Autumn Wave LLC. Copyright 2008, Autumn Wave LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Autumn Wave LLC or purchasing Autumn Wave LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Autumn Wave LLC or to purchase Autumn Wave LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Autumn Wave LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All brand, product, service, and process names appearing on this website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by AutumnWave. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of AutumnWave or any third party, except as expressly granted herein.


Limitation of Liability
Autumn Wave LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Autumn Wave LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Autumn Wave LLC product is mistakenly listed at an incorrect price, Autumn Wave LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Autumn Wave LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Autumn Wave LLC shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Autumn Wave LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Autumn Wave LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Autumn Wave LLC.


Use of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. AutumnWave and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if AutumnWave believes that customer conduct violates applicable law or is harmful to the interests of AutumnWave and its subsidiaries.


Privacy Policy
AutumnWave use of personal information that you may submit to AutumnWave through this website is governed by the AutumnWave Privacy Policy.

Consumer Agreement
Consumer is responsible for charges of sales tax for merchandise ordered on this website based on the applicable state sales tax rate and the location to which the order is being shipped to.

Consumer is responsible for shipping/handling charges (fees) when applicable unless otherwise noted during check-out on this website.
 
Consumer agrees and adheres to the Return Policy stated below. Consumer agrees that purchases made on this website carry a 1-year factory warranty and that returns for a full refund excluding shipping/handling must be made within 30 days of invoice date. Consumer agrees that a 20% restocking fee shall apply to all returns for refund unless noted by an authorized employee at AutumnWave.
 
Please refer to http://www.antennaweb.org/ for information about reception in your area. Most homes in the United States are able to receive Digital and Analog signals, but AutumnWave/OnAir Solution cannot guarantee that the product will work everywhere. Our products are designed to work wherever a usable Over-The-Air broadcast or Cable transmission exists. Consumer agrees that these products will not work everywhere, nor will consumer hold AutumnWave responsible in any miscommunication of this.
 
Consumer agrees and adheres to the following Payment Methods that ARE and ARE NOT accepted with AutumnWave.
  • AutumnWave DOES NOT accept wire transfers as a form of payment unless prior arrangement has been made.  Please contact our corporate headquarters for additional information on paying via wire transfer.
  • AutumnWave DOES accept US & CANADIAN issued credit cards.
  • AutumnWave DOES NOT accept International issued credit cards.
  • AutumnWave DOES accept US Postal Service money orders (pre-approval, shipping/handling and tax calculations are required in order to process order. US destinations and US Payments accepted only).
  • AutumnWave DOES accept company checks (pre-approval by an Executive Staff member of AutumnWave must be acquired prior to processing order).

Rebates and value coupons
From time to time we may offer special discounts such as instant rebates or coupons on certain items, some of which are in the form of hyperlinks to our site. These special offers are for a very limited time. We do not publish a start nor and end-time to the offer. These offers will commence and expire without prior notice and no "rainchecks" will be offered after expiry. The number of sales allowed will be limited by time and item's availability. All special discounts are subject to verification for legitimacy prior to acceptance. We reserve the right to limit quantities or refuse orders at our discretion. Due to the often substantial savings these offers may contain, if we have any difficulty processing your order (such as, but not limited to declined credit card transaction, incorrect or non-matching billing information, etc) we will be unable to offer the discount for your order. Rebates are valid for online orders only, void where prohibited by law.


Shipping & Delivery
At this time, the AutumnWave Storefront ships merchandise only to locations within the continental United States, Canada and Military (APO/FPO) addresses.  AutumnWave may add additional international shipping locations in the future.  AutumnWave does not ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands. The risk of loss and title for all merchandise ordered on this
website pass to you when the merchandise is delivered to the shipping carrier.  UPS can NOT deliver to P.O. boxes, customers must provide a physical Ship To address at time of order placement.  Orders received on the AutumnWave Storefront addressed to a P.O. Box may be canceled or will be shipped via USPS Priority Mail and will be charged the UPS 2nd Day Air Rate(s).


Orders refused at delivery
If you refuse to sign for your order, refuse to accept delivery of your order, or if your delivery is returned due to a non-delivery your order will be considered as a return subject to restocking fees, return shipment, plus a $20 clerical fee. If your order contains any special order items or open box merchandise, the shipment will be returned to you at your expense and risk.


Military (APO/FPO) Shipping policy
Your AutumnWave.us purchase can be shipped to any APO (Army Post Office) or FPO (Fleet Post Office) address via our 'Free APO/FPO Standard Shipping' service only. USPS Priority Air service is not available for APO/FPO destinations. AutumnWave reserves the right to change it's 'Free APO/FPO Standard Shipping' services without prior notice to you.


International Orders

All prices are in U.S. dollars and DO NOT include VAT, customs, duties or taxes.  Additional taxes or duties may be billed to you through your government or shipping carrier directly.  By placing an order with AutumnWave, you are acknowledging your responsibility to pay said duties and/or taxes.


International Shipping Policy
Customer is responsible for any and all duties, taxes, customs, brokering, and shipping fees levied, incurred, whether intentional or incidental, or by omission, for an amount not to be limited by our shipping quote. If additional duties, taxes, customs, brokering, and shipping fees levied, incurred, whether intentional or incidental, are billed back to AutumnWave, AutumWave reserves the right to charge the customer's credit card directly for all amounts thereof plus additionally $20 clerical fee.


Canada Shipping Policy
AutumnWave ships to most points in Canada and is served by USPS Express International Mail only. We do not ship via UPS or any other shipping carrier to Canada. Product must be able to be shipped to destination country as a non-restricted item. Our shipping rates DO NOT include brokering, customs fees, duties, or taxes, or any other fees levied.


Tracking Orders

If you are a registered AutumnWave.us shopper, you can use order history & tracking to track your order.  (If you are unregistered, you can use the carrier's website and your order tracking number sent to you via email to track your order.)


Sales Tax
AutumnWave charges sales tax for merchandise ordered on this
website based on the applicable state sales tax rate and the location to which the order is being shipped.


OnAir USB TV Tuners / StreamSleuth Product Warranty

New and Re-Marketed OnAir USB TV Tuners and StreamSleuth products carry a 1-year factory warranty.  Extended Warranty plans are currently not available at this time.


Return Policy

Returns for refund may be made to within 30 days of invoice date. A 20% restocking fee shall apply to all returns for refund. After 30 days, defective products may be returned for testing and, at the discretion of our Technical Support Department, replacement. Non-defective items returned for warranty replacement will be returned to the customer at the customer's expense.


Payment Policy

You may purchase merchandise from this website by using any one of the payment options listed at check-out. AutumnWave reserves the right to change its payment procedures at any time without prior notice to you.


Store Hours
The AutumnWave Storefront is available 24/7/365 unless otherwise noted on the AutumnWave.us & AutumnWave.com website.  Customer service is available as defined on the Contact Us page of this website.


Participation Disclaimer

Autumn Wave LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Autumn Wave LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Autumn Wave LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Autumn Wave LLC in its sole discretion.


Website Warranty Disclaimer

The Content included in this
website has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this website. AutumnWave makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the website or Content, or the suitability, functionality, or operation of this website or its Content. By using this website, you assume the risk that the Content on this website may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. AutumnWave SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL AutumnWave BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

-- OR Depending on State --

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on thiswebsite is provided by the advertiser or manufacturer only, and not by AutumnWave.

The references and descriptions of products or services within the website materials are provided "as is" without any warranty of any kind, either express or implied. AutumnWave is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on thiswebsite or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this website are the sole responsibility of the companies providing the information ("advertisers"), and not AutumnWave.

The inclusion of material on this server does not imply any endorsement by AutumnWave, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although AutumnWave tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.


Indemnification

You agree to indemnify, defend, and hold harmless Autumn Wave LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links

In an attempt to provide increased value to our visitors, Autumn Wave LLC may link to sites operated by third parties. However, even if the third party is affiliated with Autumn Wave LLC, Autumn Wave LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Autumn Wave LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Autumn Wave LLC seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


Miscellaneous
This agreement is complete and all prior negotiations, oral representations, oral agreements, or written agreements or other instruments implied by estoppal are null and void. Outside the context of this agreement there exists no warranties, obligations, written agreements, oral representations, oral agreements, implied warranties or implied obligations. No warranties are included herein and no implied warranty, guaranty, or implied obligations are to be construed within this agreement. Ambiguities in this contract are not to be interpreted more harshly against the drafting party, Autumn Wave LLC ("AUTUMNWAVE.US"). If this Agreement falls silent, Autumn Wave LLC will consider that interpretation to be harshly against Autumn Wave LLC In the case that this Agreement's silence or ambiguity means that a law implies or may imply an obligation because the Agreement failed to exclude an obligation, the Customer ("you") will be responsible for any and all legal fees incurred by Autumn Wave LLC in the matter of the Agreement's silence or ambiguity. This Agreement remains in full force if any party or parties breaks, fails to complete, or does not honor any of the term or terms herein. You may have specific legal rights which vary from state to state or otherwise. By using AUTUMNWAVE.US you agree to be held to the laws and statues as governed by the Commonwealth of Pennsylvania and any and all disputes arising will be held accountable according to laws and statues as governed by the Commonwealth of Pennsylvania by a Pennsylvania court or magisterial district.
 

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